Copier Trader provides the following warranties for our certified refurbished photocopiers:
- A 1 Year Warranty is supplied if a Service Level Agreement is not taken out.
- Up to a 5 Year Warranty is supplied if a Service Level Agreement is taken out.
For photocopiers transported to other locations in Sub-Saharan Africa, please contact us for more information about the warranties we provide.
Warranty Terms & Conditions
- Only applicable to refurbished products;
- Faulty items that cannot be repaired, will be swopped out provided it’s within the warranty period;
- The following are excluded from warranty claims:
- Any physical damage to or mishandling of the item;
- Any burn marks on the item;
- Lightning damage, or damage due to power surge;
- Missing / damaged serial numbers and / or other original labels;
- Any markings, writings on and / or tampering with an item;
- These units require regular servicing, any problems/issues that occur due to worn parts, spares or lack of ongoing service falls outside of the warranty.
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